iPad/iOS Workshop for Business

During this popular day-long iOS Workshop, attendees acquire a thorough understanding of the Mac iOS operating system. This course is designed for those who want to learn more about their iOS Devices and also for those who work in challenging business environments. It is an important training asset for personnel, such as help desk staff who are responsible for supporting other iOS users. Additionally, this workshop is a great way to Onboard new hires, establish a high degree of functionality from the get-go, and avoid the pitfalls of assumptions and pre-learned poor practices.

 

Prerequisites

 

Basic knowledge of a Mac or PC computer

 

Course Outline

 

Setting Up the iOS Device

 

• ID Set Up
• Navigating the iOS Interface
• Launching and Running Apple Apps
• Changing Screen Orientation 
• Notifications
• Locking Rotation 
• Using Siri
• Using the Camera
• Multi-tasking
• Search Functions

 

Settings

 

• General Settings 
• Parameters 
• Setting up Passcodes
• Setting up the Notification Center and Control Panels
• Do Not Disturb Functions
• Location Services
• iCloud – and Synching your iOS Device
• Airplane Mode
• Customizing your Settings
• Accessibility, Text Size, Voice Control
• Storage & iCloud Usage
• Updating Software
• Creating Folders for your Apps

 

Multi-Touch Gestures

 

• Tap, Touch and Hold
• Drag, Flick, Swipe Pinch, Rotate, and Shake Using Two Hands

 

Switching Between Applications

 

• Learning to use Apple Applications, Safari, Mail, Calendar, Notes, etc. 
• Showing, Hiding and Quitting Applications
• iOS Search Functions
• Sharing Files, Messages, Photos, etc.

 

Working with a Safari or other Web Browser

 

• Configuring the Browser
• Creating and Saving Bookmarks
• Saving Webpages to the iOS Devices
• Zooming and Scrolling through Web Pages
• Sharing Links

 

Working with eMail

 

• Setting up Accounts
• Account Preferences
• Composing and Receiving Mail
• Mail Attachments
• Dictation Function

 

Working with the Calendar

 

• Creating Calendars and Events
• Sharing Calendars
• Viewing Calendars in a Different Format
• Syncing Calendars

 

Working with Contacts

 

• Creating and Editing Contacts
• Creating Groups
• Sharing Contacts

 

Working with Documents

 

• Type, Select, Cut, Copy, Paste and Replace
• Using iWorks 
• Editing Word, Excel and PowerPoint Documents 
• Accessing Files and Documents
• Copying Files between your iOS Devices and Desktop Computers
• Managing Files

 

Working with Photos and Images

 

• Creating and Sorting Albums
• Send and uploading Photos

 

Connecting to the Internet, or Bluetooth Devices

 

• Through WiFi & Bluetooth Devices 
• Through Servers
• Browsing & Searching the Web Enterprise Networks
• Personal Hotspots

 

Deployment

 

• IOS Security
• Deployment
• Seamless Integration 
• Mobile Device Management
• Integrating into the Enterprise system

 

Mirroring Video and iOS Devices

 

• Connecting to the correct Internet Server
• Setting up Screen Mirroring in the Control Center

 

Print Using AirPrint

 

• Using AirPrint with Desktops and iOS Devices
• Troubleshooting AirPrint

 

Security

 

• Customize Personal Security Settings
• Locating a Lost iOS Device
• Touch ID and Passcodes
• Two-Factor Authentication
• Searching Privately on the Internet

 

Finding and Installing Apps

 

• The App Store 
• Emptying the Trash
• Apps for Business

 

Troubleshooting

 

• Restarting and Rebooting the iOS Application Crashes
• Reinstalling an App
• Connectivity Issues

 

Resetting the iOS Device

 

• Battery Issues
• Rebooting the iPad

 

Tricks & Tips

 

• Working more Efficiently 
• Hidden Keystrokes and Functions