(Online Delivery) CompTIA A+ Certification (Exams 220-1201 and 220-1202)
Description
CompTIA A+ Course Overview
CompTIA A+ Certification Prep (Exam 220-1201 & 220-1202) course equips participants with essential skills to install, configure, and maintain computer systems, mobile devices, and software. It covers troubleshooting, cybersecurity, and customer support, along with an understanding of cloud technologies, virtualization, and multi-OS environments in corporate settings.Why Logical Operations for CompTIA A+?
- Official CompTIA Courseware – Comprehensive, up-to-date materials aligned with the latest CompTIA Security+ (SY0-701) exam objectives.
- Expert-Led Training – Learn from certified cybersecurity professionals with real-world security experience.
- Hands-On Labs & Cybersecurity Exercises – Practice real-world security scenarios with interactive labs, available with 180-day access post-course.
- 60-Day Access to Class Recordings – Revisit virtual instructor-led sessions for up to 60 days after your class ends.
- Practice Tests – Assess your knowledge and exam readiness with realistic practice tests designed to mirror the actual Security+ (SY0-701) exam.
- Easy re-scheduling ability (we don't make it difficult to re-schedule)
- Unlimited course re-takes for life (take the course as much as you want as you study and prepare for the exam)
- OPTIONAL Exam Pass Guarantee option (ask your Learning Consultant for more details).
Course Objectives
This training prepares you to support and troubleshoot modern devices, systems, and networks in real-world environments. You'll gain the skills employers demand for frontline IT support roles. After completing the training, you’ll be ready to pass the two exams required for the CompTIA A+ credential.
By the end of this course, you will be able to:
- Install, configure, and maintain computers, mobile devices, and software
- Troubleshoot and resolve common hardware, OS, and network issues
- Apply basic cybersecurity measures and understand threat vectors
- Support Windows, Linux, macOS, and cloud-based operating systems
- Use remote tools to diagnose and fix hybrid workforce issues
- Understand scripting, cloud computing, and virtualization concepts
Who Should Attend?
- PC Support Specialist
- IT Support Specialist
Course Prerequisites
12 months of hands-on experience in an IT support specialist job role
CompTIA A+ Agenda
Lesson 1. What Does an IT Specialist Do
- The Hero of Problem Solving
- The Troubleshooting Methodology
- Additional Resources
- Module Quiz
Lesson 2. Installing Motherboards and Connectors
- Cables and Connectors
- Motherboards
- Legacy Cables
- Additional Resources
- Module Quiz
Lesson 3. Installing System Devices
- Power Supplies and Cooling
- Storage Devices
- System Memory
- CPUs
- Challenge Lab: Troubleshoot Memory
- Additional Resources
- Module Quiz
Lesson 4. Troubleshooting PC Hardware
- BIOS and UEFI
- Power and Disk Issues
- System and Display Issues
- Lab: Troubleshoot GPU
- Additional Resources
- Module Quiz
- Checkpoint Review
Lesson 5. Comparing Local Networking Hardware
- Network Types
- Networking Hardware
- Lab: Connect Patch Panel Cables
- Network Cable Types
- Wireless Networking Types
- Additional Resources
- Module Quiz
Lesson 6. Configuring Network Addressing and Internet Connections
- Internet Connection Types
- TCP/IP Concepts
- Network Communications
- Network Configuration Concepts
- Challenge Lab: Install a SOHO Network
- Additional Resources
- Module Quiz
Lesson 7. Supporting Network Services
- Networked Host Services
- Internet and Embedded Appliances
- Troubleshoot Networks
- Additional Resources
- Module Quiz
- Checkpoint Review
Lesson 8. Summarizing Virtualization and Cloud Concepts
- Client-Side Virtualization
- Cloud Concepts
- Additional Resources
- Module Quiz
Lesson 9. Supporting Mobile Devices
- Mobile Devices and Peripherals
- Mobile Apps and Data
- Laptop Hardware
- Troubleshoot Mobile Devices
- Challenge Lab: Mobile Hardware Support
- Additional Resources
- Module Quiz
Lesson 10. Supporting Print Devices
- Printers and Multifunction Devices
- Print Device Maintenance
- Troubleshoot Print Devices
- Additional Resources
- Module Quiz
- Checkpoint Review
Lesson 11. Managing Support Procedures
- Documentation
- Professional Communication
- Types of Operating Systems
- Additional Resources
- Module Quiz
Lesson 12. Configuring Windows
- Windows User Settings
- Windows System Settings
- Install and Configure Applications
- Cloud-Based Applications
- Additional Resources
- Module Quiz
Lesson 13. Managing Windows
- Use Management Consoles
- Command-Line Tools
- Windows Networking
- Additional Resources
- Module Quiz
Lesson 14. Supporting Windows
- Troubleshoot Windows Networking
- Remote Access Technologies
- Performance and Troubleshooting Tools
- Troubleshoot Windows OS Problems
- Additional Resources
- Module Quiz
Lesson 15. Securing Windows
- Logical Security Concepts
- Windows Security Settings
- Windows Shares
- Additional Resources
- Module Quiz
Lesson 16. Installing Operating Systems
- Windows Editions
- OS Installations and Upgrades
- Additional Resources
- Module Quiz
Lesson 17. Supporting Other OS
- Linux Features
- Package and Network Management
- macOS Features
- Additional Resources
- Module Quiz
- Checkpoint Review
Lesson 18. Configuring SOHO Network Security
- Attacks, Threats, and Vulnerabilities
- Wireless Security Protocols
- SOHO Router Security
- Additional Security Measures
- Additional Resources
- Module Quiz
Lesson 19. Managing Security Settings
- Account Security
- Workstation Security
- Browser Security
- Troubleshoot Workstation Security
- Additional Resources
- Module Quiz
Lesson 20. Supporting Mobile Software
- Mobile OS Security
- Troubleshoot Mobile OS and App Software
- Troubleshoot Mobile OS and App Security
- Additional Resources
- Module Quiz
- Checkpoint Review
Lesson 21. Using Data Security
- Data Backup and Recovery
- Data Handling Best Practices
- Artificial Intelligence
- Additional Resources
- Module Quiz
Lesson 22. Implementing Operational Procedures
- Change and Inventory Management
- Common Safety and Environmental Procedures
- Scripting Basics
- Additional Resources
- Module Quiz
- Checkpoint Review