(Online Delivery) Eliciting Requirements

Course Overview

Successful projects are built on the foundation of clearly defined requirements but according to PMI’s August 2014 Pulse of the Profession report, 47% of unsuccessful projects still fail due to poor requirements management practices and a majority of companies are not valuing requirements management as a critical competency for their projects and strategic initiatives.

 

With elicitation serving as a major component of the requirements process, it is imperative that business analysts maintain high competency levels in elicitation practices and technique use to help organizations overcome the requirements related challenges faced on projects. Regardless whether you are a practitioner just starting off your career in business analysis or whether you have been
performing the role for some years, this course will provide insight into the latest thoughts on elicitation and writing effective requirements and present a number of current techniques that are being applied on projects across industries today.

Course Objectives

• Understand the basics of elicitation and the elicitation process.
• Use a systematic process for eliciting requirements and gathering requirements.
• Describe and identify the key elements necessary to plan an elicitation session.
• Learn to develop good questions that can elicit the right information at the right time.
• Understand the essential steps to conducting elicitation sessions, including how to open and close the session.
• Learn how to document and confirm elicitation results.

Who Should Attend?

This course is intended for beginner to intermediate business and requirements
analysts who are looking to improve their elicitation and requirements writing and documentation skills. This course is also a great fit for technical writers, product and software testers, project managers, product owners who work closely with business analysts or who perform some for of business analysis themselves.