(Online Delivery) AI for Workplace Productivity
Description
Course Overview
Employees across every industry are using artificial intelligence (AI) to save time, improve communication, accelerate research, and streamline everyday work. This hands-on course provides a practical introduction to the AI tools and techniques that can help professionals work more efficiently, make more informed decisions, and increase productivity.
Participants will explore leading AI tools, including ChatGPT, Claude, Microsoft Copilot, Google Gemini, and other emerging platforms, while learning how to select the right tool for different workplace tasks. Through demonstrations, guided exercises, and real-world scenarios, learners will use AI to support common workplace activities such as drafting emails, summarizing documents and meetings, conducting research, brainstorming solutions, analyzing information, and preparing for difficult conversations.
The course emphasizes responsible and effective AI use, including prompt-writing strategies, evaluating AI-generated content, and applying human judgment when working with AI. Learners will also practice identifying common AI limitations, such as inaccuracies, bias, outdated information, and privacy considerations, helping them use AI more confidently and responsibly.
Participants will learn how to create effective custom instructions and reusable prompt frameworks that help AI produce more consistent, personalized, and high quality results across a variety of workplace tasks. In addition, they will discover practical workflows that combine AI capabilities with human expertise to improve efficiency without sacrificing quality.
Through extensive hands-on practice throughout the course, learners will build confidence using AI tools, discover productivity-enhancing strategies, and develop practical skills they can apply immediately in their daily work.
No prior AI experience is required.