Disaster Recovery – Approaching the Process for Organization Stability

Description

This three day workshop will take the attendees through a refresher of basic elements, to evaluating and prioritizing processes when the disaster occurs to finally creating the disaster recovery documentation.

Prerequisites:  An understanding of organizational processes.  Acknowledgement of Disaster Recovery being a controllable response to unexpected occurrences. 

During this workshop, attendees will be given a variety of scenarios in which they will analyze and discuss what is required.  Attendees are encouraged to give examples of disasters that they have experienced and recovered from.

Lesson One - The Basics

  • Addressing the changing technology landscape and it's affects on Disaster planning and continuity
  • Understanding (BCM) Business Continuity Management, the roles for each member
  • Understanding the cascading affects on infrastructure, access, reputation and finances
  • Understanding the areas to encompass in a full disaster recovery plan
  • Priorities in disaster recovery planning

Lesson Two - Defining the 'Disaster"

  • Rationalizing what is a disaster versus a setback
  • Classifying disasters, ranking their impact
  • Preplanning for disaster contingencies when technology or ideologies change

Lesson Three - The Importance of Documentation

  • What documentation is required to build a solid disaster recovery solution
  • Keeping up with organizational policies and procedures and their importance to disaster continuities
  • Maintaining appropriate documentation and processes with the 'ever-green' nature of new technologies
  • Establishing a documentation workflow and records retention narrative

Lesson Four - Addressing Virtualization and Cloud Computing

  • The importance of well-versed staff in identifying potential losses when virtualization is used
  • Verifying data loss/ service loss of virtualization disasters
  • The critical nature of cloud-based data protection elements and licensing
  • Evaluating the cost of vendor data loss protection/service protection features, versus the cost of self-insured protection

Lesson Five - Business Continuity Management

  • Identifying the stakeholders to the Business Continuity plan
  • Creating a Disaster recovery map/plan
  • Understanding ISO when creating the plan
  • Risk Analysis given the existing environment and the existing plan for recovery
  • Analyzing the importance of continuity to stakeholders, other services, other organizations as well as to the organization as a whole

Lesson Six – Incident Response

  • Based upon BCM, identify and act upon the incident
  • Delegating and creating a responsive team
  • Analyzing the incident and identifying all affected processes/systems/services
  • Documentation flow from report, to summary to change management updating
  • Using Incident reports to build new testing models and process

Lesson Seven – Legalities

  • Identifying all organizational policies that were not sufficient to prevent or reduce the impact of the disaster/occurrence
  • Identifying and analyzing legal requirements for reporting the disaster
  • Identifying and analyzing legal requirements for the impact to the systems

Lesson Eight - Incident Response; being Proactive against the next disaster

  • Understanding that incident response and disaster recovery must be fully documented and reviewed
  • Creating contingency plans based on previous incidents
  • Selecting and creating the best (IMT) Incident Management Team
  • Selecting, creating and maintaining the best (IRT) Incident Response Team
  • The importance of testing and training

Lesson Nine – Creating the Documentation

  • Choosing the best format for the disaster response
  • Creating the workflow that will report, analyse, evaluate impact and result in procedural enhancements
  • Notifying stakeholders and those impacted of the recovery
  • Maintaining the documentation for long term records retention and for future referrals

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