(Online Delivery) Emotional Intelligence for Business Professionals

Description

In this course, you will explore the concept of emotional intelligence.

You will:

Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations.
Assess and develop your personal emotional intelligence competencies.
Assess and develop your social emotional intelligence competencies.
Practice emotional intelligence in common workplace scenarios.

Lesson 1: Recognizing the Benefits of Emotional Intelligence

Topic A: Define Emotional Intelligence

Topic B: Recognize EQ's Impact on Work Experience

Lesson 2: Increasing Your Personal Emotional Intelligence in the Workplace

Topic A: Develop Your Level of Self-Awareness

Topic B: Develop Your Self-Regulation Skills

Topic C: Develop Your Motivation

Lesson 3: Increasing Your Social Emotional Intelligence in the Workplace

Topic A: Develop Your Empathy

Topic B: Develop Your Social Skills

Lesson 4: Practicing Emotional Intelligence in the Workplace

Topic A: Practice Emotionally Intelligent Leadership

Topic B: Build an Emotionally Intelligent Team

Topic C: Manage Change

Topic D: Manage Conflict

Topic E: Coach for Performance

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