Emotional Intelligence for Business Professionals
Description
In this course, you will explore the concept of emotional intelligence.
You will:
- Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations.
- Assess and develop your personal emotional intelligence competencies.
- Assess and develop your social emotional intelligence competencies.
- Practice emotional intelligence in common workplace scenarios.
Lesson 1: Recognizing the Benefits of Emotional Intelligence
Topic A: Define Emotional Intelligence
Topic B: Recognize EQ's Impact on Work Experience
Lesson 2: Increasing Your Personal Emotional Intelligence in the Workplace
Topic A: Develop Your Level of Self-Awareness
Topic B: Develop Your Self-Regulation Skills
Topic C: Develop Your Motivation
Lesson 3: Increasing Your Social Emotional Intelligence in the Workplace
Topic A: Develop Your Empathy
Topic B: Develop Your Social Skills
Lesson 4: Practicing Emotional Intelligence in the Workplace
Topic A: Practice Emotionally Intelligent Leadership
Topic B: Build an Emotionally Intelligent Team
Topic C: Manage Change
Topic D: Manage Conflict
Topic E: Coach for Performance